Maxwell Financial Services Pty Ltd ACN 109 836 400 Australian Credit Licence 384406.
Russell Maxwell | Finance Broker
Russell Maxwell is owner of Maxwell Financial Services Pty Ltd ACN 109 836 400 Australian Credit Licence 384406.
Rebecca Tickner | Finance Broker
Rebecca Tickner is a Credit Representative (CRN 577611) of Maxwell Financial Services Pty Ltd ACN 109 836 400 Australian Credit Licence 384406.
Complaints & Feedback
Maxwell Financial Services Pty Ltd is committed to providing high-quality service. If you are dissatisfied with our services, we encourage you to let us know so we can address your concerns promptly.
How to make a complaint
You can lodge a complaint by contacting us using the details below:
Maxwell Financial Services Pty Ltd
- Email: admin@maxfin.com.au
- 0403 895 110
Please provide as much detail as possible so we can investigate your complaint efficiently.
Our process
We will:
- Acknowledge your complaint promptly
- Investigate your concerns thoroughly
- Provide you with a written response outlining the outcome
We aim to resolve your complaint as quickly as possible and will provide a final response within 30 days.
If you are not satisfied
If you are not satisfied with our response, or if we have not resolved your complaint within 30 days, you may lodge a complaint with the Australian Financial Complaints Authority (AFCA).
AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Australian Financial Complaints Authority
Website: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678
Post: GPO Box 3, Melbourne VIC 3001
Disclaimer Statement:
The information provided on this site is on the understanding that it is for illustrative and discussion purposes only. Whilst all care and attention is taken in its preparation any party seeking to rely on its content or otherwise should make their own enquiries and research to ensure its relevance to your specific personal and business requirements and circumstances. Terms, conditions, fees and charges may apply. Normal lending criteria apply. Rates subject to change. Approved applicants only.